MikeGreg

Disputes are not strange! Human beings experience it in their everyday lives, be it on a personal front or professional one. When it comes to workplace disputes cause a higher level of pain, discomfort, and frustration which hampers professional lives overall. Disputes have become a normal life aspect. Today organizations are hiring employees from different geographical locations with diverse cultural and intellectual backgrounds who have different perspectives about different things. With conflicting outlooks on the same issues, disagreements are bound to occur. Establishing dispute resolution processes in an organization is fundamental as it helps in reducing dispute instances among employees. Dispute resolution is an integral part of the corporate world as it helps in distinguishing a good business from a bad one. Therefore, as a business owner, you need to follow certain steps for dispute resolution at the workplace. Let us have a look at these steps below: Get the Source of Disput...

Negotiation and Mediation are two techniques with many similarities. In both techniques, clear communication, listening, and empathy are essential for achieving the desired outcome. These techniques are used in dispute resolution, negotiations at work, and in everyday life. There are principles of negotiation and mediation skills that one needs to understand to implement these techniques for successful dispute resolution. These principles include: A Mediator Needs to Meet the Disputants Where They Are When a mediator meets the individual involved in the dispute where they are, it becomes easier for them to have better subjective perceptions of the facts behind the dispute, understand biases of any sort and get a deeper insight into the dispute and its underlying cause. It further allows both the mediator and person involved in the dispute to rethink the conflict with more openness. The mediator helps build trust with each of the parties. Using Dispute Resolution Techniques in Everyday ...