Conflict Analysis and Resolution - The Essential Steps
Almost eighty to ninety percent of all employees experience conflicts in the workplace. Many times people ignore these which may result in worsening the conflict. At times team members, employees and managers may try to resolve the conflict but fail. They may not know how to approach the situation. If you are a leader and looking for the right approach for conflict analysis and resolution then take a look at these steps that may help you to resolve conflicts effectively and in a collaborative way. Steps of Conflict Analysis and Resolution · Defining the Conflict Defining the conflict is the first step of the conflict resolution process . The goal of this step is to let you and your team members explore the situation and the source of the conflict. It is the most crucial step as you will be building the right foundation for a resolution. Understanding what the conflict is all about and where it came from helps in resolving the ...